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You are here: Shanghai Nengen Valve Co., Ltd. -Service Pledge

01 Service Hotline

Sales straight line: 021-31006711, 31006722, 31006733

Fax: 021-34672231

Service Switchboard: 021-31263961




(张工) Technical support: 13061761306 (Zhang Gong)

(陈工) Project Record: 15021219515 (Chen Gong)

(刘工) Investment Cooperation: 13162626876 (Liu Gong)

Email Address: neeinn@163.com




Registered address: No. 1378, Xingxian Road, Jiading District, Shanghai

Subway Line 11: Jiading North

Sales Center: No. 1108 Rongmei Road, Songjiang District, Shanghai

Subway Line 09: Songjiang South Station




Sales department working hours

After-sales service switchboard: 021-31263961

Monday to Friday: 8: 00-18: 30

Saturday to Sunday: 08: 30-17: 30


VAT invoice and remittance related information

name

Shanghai Nengen Valve Co., Ltd.

Tax ID

91 310 114 555 909 226L

Address Telephone

1378 Xingxian Road, Jiading District, Shanghai

Bank

Agricultural Bank of China Co., Ltd. Shanghai Shuiqing South Road Sub-branch

account number

0341 6900 0400 48790


02 Service Commitment

Quality is the lifeline of an enterprise, and it is also the consistent aim of our company. Including product pre-sale, sale, after-sales service and technical consultation, technical training to customers, strengthening and communicating the relationship between our company and users, hereby we make the following commitments:

【pre-sale service】:

Product introduction, technical details and quality assurance in the early stage of ordering.


[Sale Service]:

(1) During the product use process, the company regularly organizes technical and quality inspection service personnel to conduct user interviews, soliciting user feedback on product quality, use conditions, and improvement opinions in order to further improve product quality.

(2) For some special or complicated products, the company arranges relevant personnel of users to provide free training on product use, troubleshooting, and debugging.


[After-sales service]:
(1) To guarantee the quality performance of the product, within the warranty period (12 months), implement the "three guarantees" service (return, replacement, repair).

(2) Immediately respond to the quality problems of user complaints, and after-sales service personnel rush to the scene in the shortest time to solve the problem.

(3) Require users to fill in the quality feedback information form after the service and make appraisal opinions in order to improve our service work.

(4) Unfinished matters shall be implemented in accordance with relevant norms and standards.



contact details:

Leading products:


Phone: 021-31006711, 31006722, 31006733 Fax: 021-34672231

1.Chemical valve

4. LPG valve

Address: 1378 Xingxian Road, Jiading District, Shanghai 丨 Record: Shanghai ICP No. 10217542

2. Power station valves

5.Coal mine and metallurgical valves

Copyright ? 2009 Shanghai Nengen Valve Co., Ltd. All rights reserved.

3. Natural gas valve

6.Water conservancy valve